top of page
  • Instagram
  • Facebook
  • LinkedIn
Close Up of Corn Field

Unraveling Your Queries

FAQ

Find everything you need to know about our products and Policies!

  • What types of organic Popcorn and Maize products does Tia Global offer?
    Tia Global offers a variety of organic Popcorn and Maize products including whole popcorn, corn kernels (processed and unprocessed), corn flour, and Maize specialty corn products for culinary and industrial use.
  • How does ensure the quality of its organic Popcorn and Maize products?
    We ensure the quality of our organic Popcorn and Maize products by sourcing from trusted farms that adhere to rigorous organic farming practices. Each batch undergoes thorough quality checks to ensure freshness, flavor, and nutritional value.
  • What are the benefits of using organic Popcorn and Maize products from you?
    Our organic Popcorn and Maize products are free from synthetic pesticides and genetically modified organisms (GMOs), offering a natural and wholesome option for culinary needs. They are rich in nutrients and flavor, making them ideal for health-conscious consumers.
  • What are your shipping options?
    We offer both air and sea freight options to accommodate various shipping needs. The choice of shipping method will depend on the destination, urgency, and volume of the order.
  • How long does delivery take?
    Delivery times vary depending on the destination and shipping method. Typically, air freight takes 3-7 days, while sea freight can take 2-4 weeks. Estimated delivery times will be provided when you place your order.
  • How do you ensure the freshness of the fruits during shipping?
    We use state-of-the-art refrigeration and packaging techniques to ensure the fruits remain fresh during transit. Our logistics team carefully monitors the temperature and humidity levels throughout the shipping process.
  • What are your payment terms?
    We accept various payment methods including Advance payment, bank transfers, letters of credit. Payment terms will be discussed and agreed upon during the order confirmation process.
  • Do you offer bulk order discounts?
    Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team to discuss your specific needs and get a customized quote.
  • Are there any additional fees or charges?
    Additional fees may include shipping costs, customs duties, and taxes depending on the destination country’s regulations. These will be detailed in the final invoice provided before shipment.
  • How do you ensure the quality of your fruits and vegetables?
    Our fruits and vegetables are sourced from certified growers who adhere to strict agricultural practices. We conduct rigorous quality control checks at every stage of the supply chain to ensure the highest standards.
  • Are your fruits organic?
    We offer both organic and conventionally grown fruits. Please specify your preference when placing an order, and we will provide you with the available options.
  • Do you have any certifications?
    Yes, we hold Food Safety and Standards Authority of India (FSSAI), Agricultural and Processed Food Products Export Development Authority (APEDA), which attest to our commitment to quality and food safety.
  • How can I track my order?
    Once your order is shipped, you will receive a tracking number and instructions on how to track your shipment online. Our customer service team is also available to provide updates. For any other questions or further assistance, please feel free to contact us through our Contact Us page. We are here to help!
bottom of page